Last updated: July 13, 2026
Privacy Policy
This page is maintained by PrimeWorks Plumbing to explain, in plain language, how we handle information from customers who contact us or request plumbing service. It applies to this website and any related service-request forms we operate.
Information we collect
When you request service, call us, or fill out our contact form, we may collect your name, phone number, email address, service address, and a description of the plumbing issue. We only ask for what we need to schedule and complete the job.
We also collect basic technical information when you visit this site, such as pages viewed, approximate location, device type, and referring source. This helps us understand which service areas and pages are most useful to homeowners.
How we use your information
- To respond to service requests, quotes, and questions.
- To schedule appointments and follow up about completed work.
- To improve our website, service areas, and customer experience.
- To comply with legal, tax, and safety obligations.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Service providers
We use trusted providers to run this site and our request form (for example, website hosting and Google Forms for service requests). These providers only receive the information needed to deliver their service and are expected to protect it.
Cookies and analytics
This site uses a small number of cookies and similar technologies to keep the site working correctly and to measure general traffic. You can control cookies through your browser settings.
Data retention
We keep service records for as long as needed to support the work we've done for you, honour warranties, and meet legal requirements. You can ask us to delete information we no longer need to keep.
Your choices
You can ask us to access, correct, or delete personal information we hold about you by emailing info@primeworksplumbing.com. You can also opt out of non-essential communications at any time.
Children
This site and our services are intended for adult homeowners and property managers. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.
Contact us
Questions about this policy? Reach out at info@primeworksplumbing.com or call (000) 000-0000.